How do we service for you? How do you begin on Mygiw.com? This article is used for guiding you to begin on Mygiw.com.
Who are we?
We are a Chinese owned wholesaler, drop shipper and a China Exporter located in Guangzhou City of Guangdong Province of China. The details about us please click “About MyGIW”.
Who are our clients?
Anyone could be our client, if you want to purchase goods from MyGIW.com.
What can we do?
1, we offer wholesale products and dropshipping from China to the place you chose on high quality and competitive price on MyGIW.com.
2, we choose manufacturers and products strictly.
3, we provide flexible service for you.
4, we provide very good warranty & return policy for you.
5, we are backup for you.
6, we can find new products for you, we can be your purchase agent.
Which country can we ship to?
We deliver goods to Europe, UK, USA, Canada, Australia, Asian country.
We also deliver to other country. If your place are not in the countries were mentioned above, you have to send a e-mail to us to tell us before you submit order.
How long is our processing time for an order?
When you submitted an order to our system and have paid for the order:
1, we will confirm the order as soon as possible. However, because of time zone, we maybe not confirm the order at your time.
2, we will process the order in 48 hours. But sometimes there are some reasons to delay our processing time. When these situations come out, we will contact you to talk about it via E-mail or other contacts.
3, there are some days from China to your place on the delivery time. The details about delivery time, please click “Delivery Options”.
Please note: we will process an order after you have paid for the order.
What are the relationships between our client and us?
In the supply chain of from manufacturers to consumers, MyGIW.com is a wholesaler, most of our clients are distributor. We have the same target: consumers. So, when our clients businesses are growing well, our businesses are growing well at the same time. The relationship between us is a partner relationship. We are bound together to satisfy the consumer needs and wants. So we are always trying to help our client get high quality and competitive price products. We are always trying to get new products faster for our clients. We always try to help our clients to get up their businesses on many ways, when our client get better, we are better. We are team work for servicing your consumers.
Our slogan is:
Yours better! Ours better.
If I have some question to ask, or want to get services from MyGIW.com, how contact us?
You can contact us via LIVE SUPPORT, E-mail, MSN, Skype, telephone number, or write a letter to us. The usual ways is LIVE SUPPORT and E-mail below:
service@mygiw.com
Which payment methods we use? Which currency we accept?
NOW, the payment methods we are using are PAYPAL, BANK TRANSFER, WESTERN UNION. The details about payment methods, please click “Payment Options”.
We will try to get more payment methods for clients to make purchasing goods easily on MyGIW.com.
Our default currency is US Dollar. We like clients use US Dollars to purchase products. If some clients want to use other currency to pay, we also accept your currency. But we hope we can talk about how to set EXCHANGE RATE for your currency.
Which delivery options we provide? How much is the delivery cost?
NOW, the delivery methods we provide are UPS, FedEx, DHL, China EMS. The details about delivery methods, please click “Delivery Options”.
The details about delivery cost, please click “Delivery Cost”.
How to use MyGIW.com system?
Our wholesale website applications can be used easily like AMAZON, osCommerce, zenCart, and so on. But there are some difference in our system.“Please click here to see what is different”.
How to use the member account?
When clients register as MyGIW.com member, our member has a member control panel. You can use member APPs. To see how to use your member account, “please click here”.
If you have questions we did not answer on website, please contact us via LVIE SUPPORT and service E-mail. We are glad to answer question for you.
